frequently asked questions
Discover answers to our most frequently asked questions in regards to the application process, banking & payments, contracts and privacy.
Whilst banks can sometimes take weeks to make a decision, CFI can typically give you an answer within 24-48 hours.
Loan amounts vary by finance product and based on your specific circumstances. CFI typically lends amounts between $5,000 and $250,000 – but we can often lend more.
At CFI we started out just financing franchises, so we’re very good at it. CFI has relationships with lots of major franchise brands, and our franchise accreditation model can make it easier for existing and prospective franchisees to access funding.
CFI has helped thousands of Australians to realise their dreams of business ownership. Regardless of whether you’re looking to start a new business, or buy an existing business, CFI can help.
A deposit may be required for some loans, but not always, it depends on a number of factors including the loan size and the financial product selected. For new businesses it may depend on what money you’ve already invested or plan to invest in setting up your business. A CFI Finance Specialist can give you a better indication of whether or not a deposit may be required based on your specific circumstances.
*Excluding circumstances where a borrower has defaulted on a loan
CFI takes privacy very seriously, we can only use your personal information for very specific purposes (generally this means assessing your eligibility for our finance products or managing your products with us). You can view our privacy policy here
Yes you can. CFI are experts when it comes to funding business acquisitions.
You’re responsible for maintaining any of your business equipment, regardless of whether you choose a lease or a loan finance product.
You should contact your supplier or authorised repair agent. Make sure you check whether your equipment is under warranty.
Simple Interest is the amount that you pay back over the life of a loan, on top of the amount you’ve borrowed. It’s one of the easiest ways to understand the cost of a loan.
The formula for Simple Interest is: Amount Borrowed x Simple Interest Rate x Length of Loan (in years)
So for a $50,000 loan over 6 months with a simple interest rate of 11%pa, the calculation would be 50,000 x 0.11 x 0.5 = $2,750 interest paid.
To calculate the Annual Simple Interest Rate the calculation is reversed: Total Interest Payable / Loan Amount / Loan Term in Years
So using our example: $2,750 (Interest Payable) / $50,000 (Loan Amount) / 0.5 (Term in Years) = 11%pa Simple Interest Rate
Assuming all payments have been made:
If your finance contract is a business loan or chattel mortgage it will simply terminate at the end of your agreed contract term
If your finance contract is a lease then CFI will contact you before the end of the contract term to discuss your end-of-term options.
If you’d like to discuss end-of-term options sooner you can always contact our friendly customer service team on 1300 659 676
Just email [email protected] or call us on 1300 659 676 and we’ll provide you with another copy.
Yes you can, you can also pay out a contract early. Each finance product differs slightly in when additional payments can be made, and how they’re recognised. So it’s best to talk to one of our team about your particular agreement type to learn more.
Your finance contract repayments are inclusive of any interest, however there may be fees and charges applicable to services we provide or for things that happen during the term of the finance contract (such as missed payments).
You can find more details here
Yes we do. You can download a copy of our privacy policy from here
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